We have continued to meet and exceed
customer expectations in spite of the
challenging year and the complications with
the volcanic ash cloud.
Read more
Alongside our more established sales
channels, e-Commerce is an increasingly
important channel for our business and one
of our key drivers for growth.
Read more
Historically, operations in our
destinations have been performed by teams
in each of the local markets. We’ve
now introduced a more centralised approach
to unlock value.
Read more
Working together, our airlines are
achieving significant savings by improving
fuel efficiency and consolidating
suppliers.
Read more
Group Chief Executive
Officer’s statement
Read about the Group’s
performance for 2010 and
our
world of opportunity
looking
forward
